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Who We Are

Direct Claims Management Group is a Direct Repair program in the highly specialized field of water, fire, mold, reconstruction, contents restoration claims and much more. With a coast to coast network of independent contractors at our client’s disposal, DCMG is the smart choice for insurance companies, homeowners and real estate investors/managers. We are a third party administrator that acts on behalf of our clients in both day-to-day and emergency situations. DCMG’s principal function is to mitigate risk, expedite service, and ensure quality pertaining to our client’s content restoration needs. All of the independent contractors in our network have been thoroughly vetted by DCMG’s meticulous qualification process. To gain and maintain membership in our program, all contractors must also submit valid licenses, certifications and insurance certificates. Quality control is our specialty, which benefits both our clients and their customers.

Claims Professionals

DCMG only accepts highly qualified restoration firms that offer complete claims management services. Members of our service provider network must be experts in the following service verticals:

  • Water
  • Fire
  • Mold
  • Reconstruction
  • Pack out
  • Pack in
  • Storage
  • Textiles
  • Electronic cleaning
  • Document restoration
  • Salvage assistance
  • Inventory
  • Non-salvageable/Replacement value
  • And more

Qualifications

DCMG is extremely thorough in the credentialing process of our service providers in order to ensure that our clients receive top-tier claims services 100% of the time. We set the bar high for our providers to become approved members, and we continue to expect exemplary results indefinitely. Here are some our fundamental requirements:

  • Required licensing
  • IICRC certifications
  • General liability insurance
  • Workers comp. insurance
  • Automobile insurance
  • Proven financial stability
  • Xactimate proficiency
  • Background checks

Credentialing

DCMG puts all of our independent contractors through a rigorous screening process before they become vetted members of our network and can be assigned projects. Once they are on-board, they are strictly monitored and are held to the highest degree of excellence. 

All DCMG members must submit:

  • Criminal background checks
  • Insurance certificates
  • Licensing
  • IICRC certification
s
  • Financial statements
  • In-depth application form
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